Crystallization FAQs

Crystallization in your CBD/CBG is a scientific process that happens when it starts to granulate and separate from the concentrate, creating what appears to be diamond-like consistency or slushy-like crystal. Have you ever bought or used pure Honey and wondered why it crystallized? It’s Science! The water in honey consists of more sugar than it can naturally hold. The over-concentration of sugar makes honey unstable, forcing sugar to granulate and, therefore, Crystallization. It’s only PURE honey that crystallizes. The same process is happening with your CBD/CBG the higher percentage of CBD/CBG, the greater chance for crystallization to happen. In fact, if you have ever bought or seen CBD/CBG that hasn’t crystallized, chances are its poor quality or has been cut with things like PG (poly-glycerin), VG (vegetable-glycerin), MCT Oil (Medium-chain triglyceride) and other dilutes. These have no place in a Pure product such as ours.

Absolutely NOT. It might look odd or even off-putting if you’re seeing Crystallization for the first time in your vape cart/pod/disposable but rest assured, it is a clear scientific sign that you have a high concentration of CBD/CBG. The fact that your CBD/CBG is or has crystallized is a sign of higher purity and quality. The scientific rule of thumb is that CBD/CBG concentration must be over 80-85% to crystallize.

100% Yes

Crystallization will not harm you or your cart/pod/disposable.

  1. Run a hair dryer on the warm setting towards the Crystalized oil.
  2. Roll the cartridge between your hands.
  3. Place the cartridge/pod/disposable in a tightly sealed bag and run it under hot water to dissolve the crystals.
  4. Most cartridges and disposables have a pre-heat function that will heat the product for you.


 CBD is short for cannabidiol. It’s a non-psychoactive extract from the cannabis plant (it won’t make you high).

CBD is suggested to support a wide variety of health conditions and symptoms. This supplement is used to manage neurological disorders like epilepsy, anxiety, and depression. It’s also used to alleviate pain, inflammation, insomnia, and much more.

There are many different ways to use CBD products. You can find CBD in oils, capsules, topical salves, vape pens, edibles, and more.

CBG is considered the Mother of all Cannabinoids. Also referred to as the “Stem Cell” of cannabinoids because it serves as the precursor molecule for most naturally occurring cannabinoids. Basically, any natural occurring cannabinoid starts its life as CBG. We at TRUE CBD believe CBG will be the most impactful of all cannabinoids for the overall health impact for consumers. 

Want to learn more of the benefits of CBG & CBD? Click here to learn more.

Most experts within the Hemp Processing Field agree the best processing procedure for the Hemp Plant is Supercritical CO2 Extraction Equipment. The other process is referred to as Ethanal Processing. Because this process is a fuel-based process the hemp often retains a bad taste because of the fuel product.

TRUE CBD uses only Supercritical CO2 Processing Equipment.

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Our products are not psychoactive- meaning that will not make you high. Most CBD products contain less than 0.3% THC — which is well below the psychoactive threshold.

In places where marijuana is legal, you need to be careful not to mistakenly buy psychoactive products. Always check the THC content listed on the bottle.

Anything claiming to be THC-free or less than about 0.5% THC can be taken without worrying about getting high.

It’s not a good idea to mix CBD and alcohol. Both substances cause a reduction in blood pressure. When combined together, this may cause blood pressure to drop too far, causing dizziness and fainting.

Both CBD and alcohol are considered sedatives and hypotensives (blood pressure-lowering agents). When used together, it can result in a much stronger impact that could lead to side effects like sedation, dizziness, and fainting.

While mixing alcohol and CBD is not likely to produce more than mild side effects, it’s a good idea to keep them separate as much as possible.

 A CBD vape pen consists of a small pen-sized device with three main components — a battery, heating element, and reservoir to hold the CBD extract.

There are two main types of vape pens:

Disposable Vape Pens (will adjust to link to internal products & True language)

These low-cost vape pens come with a preset dose of CBD vape oil or concentrate. Once it’s used up or the battery dies, the pen can be discarded.

These pens are the best way to get into trying CBD vape products for the first time. They’re cheap and provide a simple and enjoyable way of using CBD.

You can get disposable vape pens in any flavor imaginable and with a wide range of styles and potencies.

Reusable Vape Pens  (will adjust to link to internal products & True language)

Reusable vape pens are more expensive than disposable vape but last much longer and can save a fair amount of money in the long run. These pens are made with higher-quality ingredients and usually feature a rechargeable battery or temperature control function.

To refill these pens, you can order CBD concentrates or a CBD vape oil and refill the integrated reservoir.

A vape pen heats the E-liquid, which converts it into a vapor. This is different from smoke because there’s no combustion reaction. This eliminates the creation of toxic byproducts made during the combustion process that makes smoking so harmful. E-liquids use the same principles to produce a thick white vapor as fog machines.After inhaling the vapor, the active CBD and other cannabinoids are absorbed through the lungs to produce a rapid onset of effects. E-liquids (vape oils) can be flavored with just about anything. You can have any flavor combination imaginable! We have so many of our own flavors to choose from. 

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We will refund or replace products within 48 hours.

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